F.A.Q

shoppingeek-faq-page

 

Question: Just made an order. When can i expect shipment ?

Answer: We ship anywhere in the world so it will depend on your country of residence and not all of our merchandise ship from the same warehouse. It may take anywhere from 10 - 40 days on average. This is highly dependent on the product and/or import process in your country. Please note during the holiday season, time frames may be a little longer. You may contact the shipping carriers directly at the number provided in the shipping notification emails you will receive. Below are the most typical time frames for your region. 

Question: If the order has several items, will you ship all in one package ?

AnswerMost of the times Yes, however it is also depends on the items locations. If they are not in the same warehouse, they will be shipped separately but on the same day.

Question: What about your Refunds/Exchange Policy ?

Answer: Easy, we are 100% here for you. Contact us and explain the issue. We won't hesitate to refund! 

Question: Do you accept wholesale order ?

Answer: Sure, just leave us a massage under the "contact us" section with all the info and our representatives will contact you within 1-2 business days.

Do you have more questions for us?

Just drop us a line and expect an immediate answer!

Enjoy your visit in WholeGeek!